🔄 Refund & Returns Policy
Welcome to Distorted Dungeon! We want you to shop confidently. If for any reason you’re not completely satisfied, here’s everything you need to know about our refund and returns process.
📝 Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer a full refund or exchange.
To be eligible for a return:
- Your item must be unused and in the same condition as received.
- It must be in its original packaging.
- Contact us and claim your refund
💰 Refunds
Once your return is received and inspected:
- We will notify you by email ✉️
- You will be informed whether your refund is approved or rejected ✅❌
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a few days. 💳
⏳ Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account 💰
- Contact your credit card company 🏦
- Contact your bank 🏧
If you still haven’t received your refund, contact us.
🚚 Shipping Returns
- You are not responsible for return shipping costs 🚛 (we will pay for them if you aren’t satisfied with your order).
- If your refund is approved, return shipping costs will be deducted from your refund.
- For expensive items, consider trackable shipping or insurance to ensure safe return.
Delivery times for exchanged products may vary depending on your location 🌍
❓ Need Help?
For any questions about refunds or returns, contact us
Thank you for shopping with Distorted Dungeon. We’re committed to making your experience as smooth as possible 🖤